Shipping policy

Shipping Policy

Luxe Fragrances Ke currently delivers within Kenya only.

Delivery Timelines

Nairobi: Orders are delivered within 24 hours.
Outside Nairobi: Orders are delivered within 1–2 working days.

Deliveries are made Monday to Saturday, between 9:00 a.m. and 6:00 p.m.

Delivery timelines may vary slightly due to circumstances beyond our control, including traffic, weather or other unforeseen delays.

Shipping Rates

Shipping charges are based on your delivery location and geographical region.

The applicable shipping fee will be displayed at checkout before you complete your order.

Delivery Notifications

You will be notified by Luxe before your package is dispatched for delivery.

Please ensure that your delivery details, including your name, phone number and delivery address, are accurate and complete.

Luxe Fragrances Ke will not be responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information provided at checkout.